Salesforce Sales Cloud
The aim of Salesforce Sales Cloud is to automate the sales process, assisting both sales managers and reps with the platform’s rich functionality. Relevant Sales Cloud features help to create a well-structured sales process, show how it’s followed, provide extensive customer details and maintain efficient customer communication via multiple channels. And if properly administered, configured or customized, Sales Cloud can bring your sales more value.
KEY FEATURES OF SALESFORCE SALES CLOUD
Look at the key Sales Cloud features, helping both sales managers and sales reps do their job with increased efficiency:
For Sales Managers
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For Sales Reps
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SALESFORCE SALES CLOUD EDITIONS |
1. Salesforce Essentials This Salesforce edition provides basic services with the key Sales Cloud features and is good for small companies with a sales team of up to 10 members. | |
2. Lightning Professional Since this Sales Cloud edition has no user limits, it’s a proper choice for mid-sized and large companies with one sales department. In comparison with the previous edition, this one boasts richer functionality. Starting with the Professional edition, users get access to the Process Builder feature. However, the Professional edition allows automating only 5 processes. There’s also a restriction on integrating the Salesforce solution with external systems. If an organization with the Professional edition wants to connect external systems (ERP, PMS, etc.) to Salesforce, it will result in additional costs for each request. | |
| 3. Lightning Enterprise The edition’s name speaks for itself: it’s an ideal option for enterprises, which require powerful system capabilities. It inherits the previous edition’s key features, and frees its users from the limitations in terms of workflow and approval processes, integration, and so on. Thus, the reasons to opt for the Enterprise edition may be as follows:
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| 4. Lightning Unlimited Lightning Unlimited is the edition suitable for huge companies with hundreds of users. If you’ve already reached the limits of the Enterprise edition, you may consider a few points to make sure you need to go for Lightning Unlimited:
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Implementation
Every Sales Cloud implementation project is custom based on your business, we offer different options when needing to implement Sales Cloud for your team.
Every implementation project includes:
- Discovery Sessions
- Solution Design
- Configuration of Standard Objects
- User Acceptance Testing
- Training and Enablement
Ongoing Support
Salesforce is an ever-developing CRM solution, so beyond implementation it is essential to keep things running smoothly. We offer a range of ongoing support options for existing Sales Cloud configurations
We offer support in the following ways:
- Health Checks
- Roadmap Support
- New Employee Sales Cloud Training
- Ad Hoc Support
- Configuration and Development
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